Preguntas más frecuentes

F.A.Q.

¡Preguntas sobre pedidos, tiempos de entrega, envío y más! Encuentre la respuesta aquí.

Diseño, impresión y acabados

If you have idea o sketch fo the design, we have professional designers who can turn your it into printable patterns.
If it’s a pattern on physical object, like painting o sculpture, you can send us a clear photo o scanning copy.
Los archivos de diseño suelen ser relativamente grandes, con el fin de garantizar la integridad de sus archivos, le recomendamos que los envíe a través de Dropbox o Transferimos (herramienta gratuita) a la dirección de correo electrónico [email protected]
CMYK o RGB colo only exists in screen, can’t be used as a reference, while PMS colo can wok.
Please send us the artwok in PDF, AI, TIFF, JPG, PSD fomat that can be edited in Photoshop, and be sure Los archivos siguen estos Consejos de diseño.
La impresión digital es como una impresora en la oficina, donde el patrón se imprime directamente sobre la tela en lugar de papel, learn moe.
 
It is a printing technique that enables the front and back of a scarf fabric to be printed with the same o even different patterns, learn moe.
 
La serigrafía utiliza el principio básico de que la parte de malla estampada de la pantalla es permeable a la tinta y las otras partes de la malla bloqueada no son permeables a la tinta. La serigrafía consta de cinco elementos principales: serigrafía, escobilla de goma, tinta, mesa de impresión y tela, learn moe.
 
Machine screen printing woks on the same principle as hand screen printing, but with machines squeegee instead of hand scraping inks on fabric, learn moe.
 
La impresión por transferencia de calor es el uso de tintes de dispersión para imprimir primero un diseño en papel especial y transferirlo del papel a la tela a alta temperatura. learn moe.
 
Sí, podemos hacer impresión en lámina de oro en telas de algodón y poliéster.
 
Nuestras tintas cuentan con la certificación OEKO Class-1, son accesibles para bebés, lo que es 100% inofensivo para el cuerpo.
 
Whether you want the scarf to be very soft and smooth, o to make it stiff and rough, we can achieve it.
 
Yes, of course, the pleats of the scarf are made from the printed fabric folded in a specific pleat pattern and then pressed, ironed to hold it in that shape. It can be accodion style, curtain style, draped style and so on. The pleat adds fashion style and volume to the scarf.
 

Pedidos & Cotizaciones

Production typically takes 15-18 days, and 20-25 days fo larger volume oders. But fo rush oder, the time can be halved o even quicker. Learn Moe.
Of course! We have a range of sample types fo different purposes, so whether you want to test the fabric o verify the quality, we can meet your requirements. Exploe Opciones de muestra aquí.
All our products including scarf, bandana, sarong, hijab o fabrics are made in Hangzhou, China and can easily woldwide doo-to-doo shipping. We already have experience of expoting to 60 countries.
 
Our minimums vary between 50 - 100 units depending on the fabrication size and printing method. Fo multiple designs we are flexible on minimums of each design and do our best to accommodate you.
 
Each scarf is individually packaged in a plastic bag, if required, the plastic bag can be printed with your own logo and we offer luxury gift paper box customization service. In addition to this, we can also provide labels, hang tags, paper rollers, card board hanger etc customization. Discover moe Inspiración para cajas de regalo!

 
The colours you see on the screen are created with light, whereas printed colours are created through the mixing of inks, the screen colours will be moe vibrant and bright, other factos such as fabrics and different printing methods will also affect the print result compared to what you see on the screen, if there is a high demand fo colour accuracy, you will generally be required to provide the Pantone colour code fo the coresponding colour, moe infomation learn moe here, please note, fo printing, 100% colour accuracy is not possible.
 
After we experienced a ransomware virus encrypting our computer files a few years ago, we have isolated the computer and server where we stoe the files from the external netwok, your design files will only be transferred on our intranet, and any kind of copy is not suppoted.
In the production of scarves, there will be random quantity amount of defective ones, in most cases, we will place them in the warehouse and cut these scarves into A5 size samples (samples never include the logo part) after 1 o 2 years, instead of selling them.
Podemos tener un ACUERDO DE CONFIDENCIALIDAD signed befoe you sending the files.


 
The production of scarves is subject to a variety of unavoidable rejects and the number of rejects is not fixed, so we will usually produce an additional 5% of your oder as spares, although in most cases the number of finished products will be the same as the number you odered.

 
Puedes contáctenos directly, o you can use our custom product pages to get a rough idea of the parameters needed to provide a quote and generate an inquiry to send to us, we will provide you with a quote once we receive it, o you can look at our lista de precios para obtener un precio de referencia.
 
The cost of common woven label and hangtag is about 50 US dollars each fo approximate 1000pcs. The price of the box is mainly based on the size, quantity and paper quality, the regular lid and base box is about 1.4-2 US dollars fo example. 
 
It depends on the weight and shipping destination of the goods, but usually the shipping cost fo samples around 0.5kg (2-5pcs scarf) is about 25-40 US dollars, contáctenos fo accurate shipping price.
 
Not exactly, prices do not include VAT o customs duties, because we simply can’t sure the tax rate of each country o even each state, no matter express, air o sea, you need to bear the extra tax yourself, if you want to know the tax rate, please consult your local customs o check accoding to HS CODE on the customs website. The customs HS CODE of the scarf is based on different materials: 62141000 (scarf of silk), 62149000 (scarf of wool, fine animal hair o man-made fibers), 62143000 (scarf of synthetic fibers). Or we can give you a reference impot tax rate of your country. Sometimes there are special express lines who can finish the customs clearance and affod all tax, however, these express lines have certain risks, the delivery time can’t be guaranteed, and there is a small probability that the item may be lost.  
 
Except fo fabric price fluctuations, our other costs are relatively fixed, so the quotation is usually valid fo 1 month.
Well, each factoy has different costs such as labo costs, production costs, different profit margins and quality standard which decides the defective rate, your final choice must be based on the comparison of quality, price and service.
We accept Paypal, Bank Transfer (t/t) o Western Union payment, among which Paypal can suppot credit card payment, but need to pay an additional 5% handling fee, we recommend using PayPal fo small payments less than 500 US dollars, fo bank transfer, please ensure that the account infomation filled in is consistent with the bank infomation received, wrong infomation will result in the payment being returned o repoting to the bank (usually requires a handling fee of 25-30 US dollars), please be sure to send us the payment confirmation slip by email after the payment is completed. 
 
Unfotunately not - we can only start production and shipping after receiving the payment.
 
Payment can be made anytime, but please note that we only start production once 30% deposit payment has been received, and arrange shipping once 70% balance payment received.  
Moneda aceptable:USD, EUR, GBP, HKD, CNH, CAD, SGD, JPY, AUD, NZD
 
We apologize fo any problems and dissatisfaction that have arisen, fo all questions and complaints please Envíenos un correo electrónico y describa su queja en detalle y, si corresponde, incluya cualquier foto o video que pueda tener para que podamos investigar. ¡Nos pondremos en contacto con usted lo antes posible!
 

Envíos y Aduanas

Express like DHL o FedEx range from 5-7 days, air freight option range from 7-15 days, while ocean freight option range from 25-60 days, Express is easier, quicker but cost much higher, If the oder quantity is large and urgent to receive a part, consider splitting your shipment between express and air freight o ocean.
 
With the exception of countries in war o turmoil, we can theoetically shipping globally.
The shipping cost is calculated based on the total gross weight o the total Peso del CBM (o volumetric weight), whichever is the heaviest. The Peso del CBM is mainly used when the goods themselves are relatively light but the volume is relatively large, such as wool shawls.
 
All scarves will be packed into cardboard boxes, and if shipped by sea o air, and the scarves are packed in gift boxes, we usually will also pack every few cardboard boxes in wooden racks fo better protection.
 
Of course, we can pack them in packs accoding to the different scarf quantity requirements of each address, and send them to different addresses. Please note that shipping to different addresses is much moe expensive than shipping to one address due to the charge of each shipping fo the first weight.
This will depend on which country shipping to and the weight of the oder. Due to the light weight of the scarves, the most common shipping method is FedEx, DHL, TNT, Aramex o UPS, and we can also ship your scarves by air, sea o train, Express is usually moe suitable fo packages that are less than 100kg and required to be delivered as soon as possible. Air freight is recommended fo shipments weighing moe than 150 kg that also need to be delivered quickly, Sea o train freight is best fo shipments over 200kg and with plenty of time.

 
Once the production is near the end, we will provide you with the final shipment details (i.e. the number, size and weight of each carton), if you need to ship by express, you only need to provide the account number of your appointed express, if it is air, sea o railway shipping, please provide the contact infomation of your freight fowarder, we will confirm the pot warehouse address with them.
 
Yes, there will be no Ohscarf infomation on packages, shipping mark o bill, and your own company infomation will be replaced.
 
Here's Lo que necesita saber sobre cómo pagar impuestos y aranceles y finalizar el despacho de aduana.
 
It's hard fo us to tell the exact duty o tax in your country o state, generally you can learn about the tariff and VAT rate from the local customs website o carrier, and then calculate it based on the amount of the commercial invoice we send you.
 

Sostenibilidad y Ética

Due to cost considerations, some of our current scarf oders still use PE bags, which are made of plastic and are difficult to degrade, but we are also gradually using biodegradable Bolsas de embalaje (PLA+PBAT), if you need this moe environmentally friendly bags, please let us know.
 
Indeed! We are passionate about sustainability! Most of the fabrics we choose are naturally degradable, such as protein fiber fabrics like silk o wool, o recycled fiber fabrics like rayon, modal, tencel, etc and some fabrics have obtained GRS o GOTS certification,  

We gradually use the latest digital printing technology replaces the traditional high-pollution printing method, reduces waste water by at least 70%, saves 50% of electricity, and all waste water is discharged after passing through the sewage treatment system.

Our woking conditions incopoates the following nine labour standards:

1) No child labo
2) No use of foced labo
3) Safe and healthy woking conditions
4) Legal labo contract
5) Pago de un salario digno
6) Libertad sindical y derecho a la negociación colectiva
7) No discriminación de los empleados
8) Paid vacation on statutoy holidays
9) 2-3 times of salary paid fo overtime

 
Yes, contáctenos to get our latest certificate.
 
Help us to reduce our carbon footprint and contribute to a greener planet with your scarf oder. Fo every 100 scarves you oder from Ohscarf, we will plant a tree and give it to you, you can even chase its location and growth!
 
We have a flexible minimum oder quantity fo custom scarves and we encourage our customers to print-on-demand and slow fashion, see how to minimize your environmental impact by Impresión bajo demanda.
 
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Comenzar with Custom Blank Bufandas fo Painting o Dyeing

Contacto us to customize your sarong and get detailed quotes.